Everything about how we operate, in one place

Account

A unique account created for you to access our website, booking system, membership portal, or other parts of our services.

Company

"Company," "we," "us," or "our" refers to EllenBee Beauty & Wellness.

Country

Refers to the United States of America.

Cookies

Small files placed on your computer, mobile device, or other device by a website, which may store browsing details, preferences, and activity.

Device

Any device that can access our website or services — a computer, phone, tablet, or similar device.

Personal Information / Personal Data

Information that identifies, relates to, describes, or could reasonably be linked to an individual.

Service

The website, booking platform, online forms, membership portal, communications, products, and services offered by EllenBee Beauty & Wellness.

Service Provider

Any third-party company or individual that helps us operate our website, booking, payment processing, communications, analytics, marketing, or related business services.

Usage Data

Information collected automatically when you use our website or online services.

Website

EllenBee Beauty & Wellness, accessible at ellenbeebeauty.com.

You

The individual accessing or using our website, services, products, forms, or membership offerings.

Personal information you provide

While using our website or services, we may ask you to provide information including, but not limited to:

• First and last name
• Email address, phone number
• Address, city, state, ZIP code
• Date of birth, when needed for service eligibility
• Appointment information
• Consultation and intake form responses
• Treatment interests and preferences
• Membership information
• Payment-related information
• Communication preferences

Because EllenBee Beauty & Wellness may provide aesthetic, wellness, injectable, skincare, beauty, weight-management, or related services, we may collect limited health-related information that you voluntarily provide, including allergies, medications, relevant medical history, prior treatments, wellness goals, contraindications or safety-screening information, and provider consultation notes, when applicable. We use this information only for appropriate treatment, service, payment, operational, safety, legal, or compliance purposes.

Usage Data may be collected automatically when you use our website, including IP address, browser type and version, device type, pages visited, time and date of visit, time spent on pages, unique device identifiers, diagnostic data, mobile operating system, and referral source. We may use this information to improve website performance, security, user experience, marketing, and analytics.

We may use Cookies and similar technologies, including pixels, tags, scripts, and web beacons, to track activity on our website and store certain information. Cookies may be used for website functionality, booking or account access, remembering preferences, analytics, marketing performance, fraud prevention, and security.

You may instruct your browser to refuse Cookies or alert you when Cookies are being sent; disabling Cookies may affect certain website features. Georgia's Consumer Protection Division advises consumers that browser privacy settings can be adjusted to manage cookies and online tracking preferences.

• Necessary / Essential Cookies — required to provide services available through the website and to enable features such as secure account access, booking, or payment flow.
• Functionality Cookies — allow us to remember choices you make, such as login details, preferences, or form settings.
• Cookies Policy / Notice Acceptance Cookies — identify whether a user has accepted or dismissed a cookie notice.
• Tracking & Performance Cookies — may be administered by third-party providers and used to understand website traffic, visitor behavior, advertising performance, and service improvements.

• To provide and maintain our website and services
• To schedule, confirm, and manage appointments
• To process purchases, deposits, memberships, and payments
• To manage your account or membership
• To communicate by email, phone, text, or other electronic communication
• To contact you by SMS for appointment reminders, service updates, and other transactional communications, where you have provided consent for such messages
• To send you promotional SMS messages, special offers, and marketing communications, where you have separately opted in — consent to receive marketing messages is not a condition of purchase
• To provide service updates, promotions, newsletters, and special offers
• To respond to inquiries and customer service requests
• To complete intake, consultation, and eligibility review processes
• To improve our website, services, products, marketing, and customer experience
• To detect, prevent, or investigate fraud, security issues, or unauthorized activity
• To comply with legal, regulatory, tax, accounting, medical, or business obligations
• To enforce agreements, policies, and terms of service
• To evaluate or complete a business transfer, merger, restructuring, sale, or similar transaction

You may opt out of promotional emails using the unsubscribe link in our emails, or by contacting us directly.

By providing your phone number, you may consent to receive appointment reminders, service updates, and other transactional communications from EllenBee Beauty & Wellness. If you separately opt in, you may also receive advertising and marketing communications, including promotional announcements and exclusive deals. Consent to receive marketing messages is not a condition of purchase. Message frequency may vary, and message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at ellenbeebeauty.wellness@gmail.com. Carriers are not liable for delayed or undelivered messages.

We do not sell personal information in the ordinary meaning of selling customer lists for money. We may share information with:

• Booking and scheduling platforms
• Payment processors
• Website hosting providers
• Email and text message platforms
• Analytics providers
• Marketing platforms
• Licensed medical providers or medical directors, when applicable
• Product, fulfillment, or service vendors
• Professional advisors such as attorneys, accountants, consultants, and insurers
• Government, legal, or regulatory authorities when required by law
• Successor entities in the event of merger, sale, acquisition, restructuring, or transfer of assets

We share only what is reasonably necessary for business, service, legal, or operational purposes.

Business transactions

If EllenBee Beauty & Wellness is involved in a merger, acquisition, sale of assets, financing, restructuring, or similar transaction, Personal Information may be transferred as part of that transaction. We will provide notice before your Personal Data is transferred and becomes subject to a different privacy policy.

Law enforcement & other legal requirements

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. We may also disclose Personal Information in the good-faith belief that doing so is necessary to comply with a legal obligation; protect and defend our rights or property; prevent or investigate possible wrongdoing; protect the personal safety of clients, staff, providers, or the public; or protect against legal liability.

We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service, and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.

We may provide paid products and services through our website, booking system, or in-person payment systems. Payment card information is generally processed by third-party payment processors — EllenBee Beauty & Wellness does not intentionally store full credit card numbers on its own servers. Payment processors may be subject to PCI-DSS standards, designed to help ensure secure handling of payment card information.

We retain Personal Information only as long as reasonably necessary for providing services, managing appointments and memberships, complying with legal and regulatory obligations, maintaining business records, resolving disputes, enforcing agreements, supporting medical, wellness, or treatment documentation where applicable, and fraud prevention and security. Usage Data may be retained for internal analytics and security purposes for a shorter period unless longer retention is required or appropriate.

Your information, including Personal Data, is processed at our operating offices in Peachtree City, Georgia, and in any other places where parties involved in the processing are located. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer. We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

EllenBee Beauty & Wellness will take reasonable steps to properly dispose of customer records containing personal information when those records are no longer needed. Georgia law addresses the disposal of business records containing consumer personal information, including records with sensitive details such as Social Security numbers, driver's license numbers, dates of birth, photographs, fingerprints, or medical/disability information.

We use commercially reasonable safeguards to protect Personal Information against unauthorized access, disclosure, alteration, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. If a data incident occurs, we will evaluate and respond in accordance with applicable law, including Georgia's breach notification requirements where applicable — Georgia law requires notification when certain unencrypted personal information is acquired, or reasonably believed to have been acquired, by an unauthorized person.

We may use your Personal Information to contact you with newsletters, promotions, service announcements, event invitations, product information, or educational content. You may opt out of marketing emails at any time by clicking the unsubscribe link in an email, contacting us directly, or updating your communication preferences where available. We may still send non-marketing communications related to appointments, transactions, account activity, membership status, legal notices, or safety matters.

We may use third-party analytics providers to monitor and analyze website usage. These providers may collect information such as pages viewed, links clicked, device information, IP address, browser type, and general interaction data. This information helps us improve website performance, advertising, customer experience, and business operations.

Our website and services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and are aware your child has provided us with Personal Data, please contact us — if we become aware that we have collected Personal Information from a child under 13 without appropriate consent, we will take steps to remove that information from our servers. Certain services may have age restrictions or require parent/legal guardian consent.

Our website may contain links to third-party websites not operated by EllenBee Beauty & Wellness. We are not responsible for the privacy practices, content, policies, or security of third-party websites, and encourage you to review the privacy policy of each website you visit.

Depending on applicable law and your relationship with us, you may request to:

We may need to verify your identity before fulfilling certain requests, and may deny or limit requests where retention is required or permitted by law, including for medical, legal, tax, accounting, fraud prevention, dispute resolution, safety, or business record purposes.

EllenBee Beauty & Wellness is a Georgia business, and this Privacy Policy is written for our operations in Peachtree City, Georgia. It is intended to comply with applicable federal law and the laws of the State of Georgia, including requirements around consumer record protection, personal information handling, and breach notification described elsewhere in this policy.

This policy does not include California-specific disclosures (such as a CCPA notice), as EllenBee Beauty & Wellness does not currently do business in a way that brings it within the CCPA's scope. If that changes, we will update this policy accordingly.

Some browsers may transmit "Do Not Track" signals. Our website may not respond to Do Not Track signals; you may manage privacy and tracking preferences through your browser settings.

We may update this Privacy Policy from time to time. When changes are made, we will post the new policy on this page and update the "last updated" date at the top, and, prior to the change becoming effective, let you know via email and/or a prominent notice on our site where appropriate. You are encouraged to review this policy periodically.

If you have questions about this Privacy Policy or how your information is handled:

• Website: ellenbeebeauty.com
• Email: ellenbeebeauty.wellness@gmail.com
• Contact page: ellenbeebeauty.com/contact
• Phone: 770.629.2518
• Address: 3200 Shakerag Hill, Peachtree City, GA 30269

These Terms of Service are entered into by and between you and EllenBee Beauty & Wellness ("Company," "we," or "us"). These Terms govern your access to and use of ellenbeebeauty.com, including any content, functionality, and services offered on or through the site (the "Website").

Please read these Terms carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms and our Privacy Policy, found at ellenbeebeauty.com/privacy-policy. If you do not want to agree to these Terms or the Privacy Policy, you must not access or use the Website.

This Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements.

We provide aesthetic, wellness, injectable, skincare, and membership-based services. All services are subject to consultation, eligibility, and provider discretion. Results may vary by individual.

• Appointments may require deposits.
• 24-hour notice may be required for cancellations or rescheduling.
• Missed appointments may result in fees or forfeited deposits.

Membership fees are recurring and may auto-renew until cancelled per membership terms. Unused benefits may be subject to expiration terms.

Payment is due at time of service unless otherwise agreed. We accept approved payment methods through secure third-party processors.

Due to the nature of aesthetic and wellness services:

• Services rendered are generally non-refundable.
• Packages or memberships may have separate refund policies.
• Retail products may be eligible per store policy.

We may revise and update these Terms of Service from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. You are responsible for making all arrangements necessary for you to have access to the Website, and for ensuring that all persons who access the Website through your internet connection are aware of these Terms and comply with them.

All information you provide is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

The Website and its entire contents, features, and functionality are owned by the Company, its licensors, or other providers of such material, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. These Terms permit you to use the Website for your personal, non-commercial use only.

The Company name, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company.

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:

• In any way that violates any applicable federal, state, local, or international law or regulation.
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.
• To transmit any advertising or promotional material not authorized by us, including any "junk mail," "chain letter," or "spam."
• To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
• To introduce any viruses, Trojan horses, worms, logic bombs, or other malicious or technologically harmful material.
• To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website.
• To attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

The Website may contain interactive features that allow users to post, submit, publish, display, or transmit content or materials on or through the Website. All User Contributions must comply with the Content Standards set out in these Terms. Any User Contribution you post will be considered non-confidential and non-proprietary. By providing any User Contribution, you grant us and our affiliates and service providers the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.

We have the right to remove or refuse to post any User Contributions for any or no reason; take appropriate legal action, including referral to law enforcement, for any illegal or unauthorized use of the Website; and terminate or suspend your access to all or part of the Website for any or no reason, including any violation of these Terms.

User Contributions must not contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, or otherwise objectionable; promote sexually explicit material, violence, or discrimination; infringe any intellectual property or other rights of any person; or violate the legal rights of others.

EllenBee Beauty & Wellness respects the intellectual property rights of others. If you believe materials available on our website infringe your copyright, you may send us a notice requesting that we remove the material or block access to it. Notices and counter-notices should be sent to:

Services offered are not intended to diagnose, treat, cure, or prevent disease unless specifically provided under licensed medical oversight. Individual results vary. A consultation may be required before treatment. See the full Medical Disclaimer for details on our supervising medical director.

The Company offers a transactional text message program to provide appointment-related communications. Consent to receive messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may cancel the SMS service at any time by replying STOP. For assistance, reply HELP or contact us at ellenbeebeauty.wellness@gmail.com. Carriers are not liable for delayed or undelivered messages.

The Company offers a marketing text message program that may include promotional offers, specials, announcements, and other marketing communications. Consent to receive messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at ellenbeebeauty.wellness@gmail.com. Carriers are not liable for delayed or undelivered messages.

Your use of the Website, its content, and any services or items obtained through the Website is at your own risk. The Website, its content, and any services or items obtained through it are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. To the fullest extent provided by law, the Company disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for a particular purpose.

To the fullest extent provided by law, in no event will the Company, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Website, including any direct, indirect, special, incidental, consequential, or punitive damages.

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website.

All matters relating to the Website and these Terms shall be governed by and construed in accordance with the internal laws of the State of Georgia. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Website shall be instituted exclusively in the federal courts of the United States or the courts of Fayette County, Georgia.

At the Company's sole discretion, it may require you to submit any disputes arising from these Terms or use of the Website to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association, applying Georgia law.

Any cause of action or claim you may have arising out of or relating to these Terms or the Website must be commenced within one (1) year after the cause of action accrues; otherwise, such cause of action or claim is permanently barred.

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

These Terms of Service and our Privacy Policy constitute the sole and entire agreement between you and EllenBee Beauty & Wellness regarding the Website, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

This website is operated by EllenBee Beauty & Wellness. All feedback, comments, requests for technical support, and other communications relating to the Website should be directed to ellenbeebeauty.wellness@gmail.com.

Results vary. Prescription-based services require provider consultation and approval. Weight loss, peptide, hormone, injectable, and wellness outcomes depend on individual factors including lifestyle, compliance, and health status.

Vitamin Injection Store and EllenBee Beauty & Wellness operate as a professional wellness medspa under the rules of the Georgia Composite Medical Board (GCMB). All medical procedures, cosmetic injectables, and advanced clinical treatments are performed by licensed professionals under the direct delegation and medical direction of:

For medical inquiries or emergencies, please contact our supervising clinical team directly at 770-629-2518.

We may collect and use protected health information (PHI) when necessary for treatment, payment, and healthcare operations. We protect your information in accordance with applicable privacy laws.

You may request:

• Access to records
• Corrections
• Restrictions on disclosures
• Confidential communications

For questions about privacy practices, contact us directly using the details below.

Cookies are small files placed on your device when you visit our website. We use them to keep the site working properly, remember your preferences, understand how visitors use the site, and measure the performance of our marketing.

• Necessary / Essential — required for core features like booking, account access, and secure checkout.
• Functionality — remember choices you've made, such as saved preferences or form details.
• Notice acceptance — remember whether you've seen and dismissed our cookie notice.
• Tracking & performance — help us understand traffic and improve the site, sometimes via third-party providers.

Most browsers let you block or delete cookies in their settings. Blocking essential cookies may affect booking and account features. See our Privacy Policy for more on how we use the information cookies collect.